personalised care

Personalisation: lessons from social care

Paper that shows how the personalisation agenda encourages innovation, offering the potential to create new markets around localised and individual needs, to focus fiscal resources directly and discretely, and to enable small groups of individuals to ‘positively disrupt’ a complex and opaque system.

It begins with a potted history of personalisation, and ends with five recommendations for the implementation of personalisation, whatever the sector, in a way that increases the availability and use of new, community­based approaches to support and inclusion.

ISFS in action: personalising block contracts

Report that describes a ground-breaking initiative in the development of personalisation in adult social care. By working in partnership, Southwark Council has:

- Broken down a large block contract for 83 people into individual budgets
- Created Individual Service Funds (ISF) for more flexible services
- Begun creating better and more empowering services for those they serve
- Developed a more dynamic and respectful relationship between a service provider and commissioner

People not processes: the future of personalisation and independent living

Report that looks at the future development of personalisation at a time of limited resources. It details two seminars held in November 2011, organised by SCIE with support and funding from the Joseph Rowntree Foundation (JRF).

The seminars brought together service users, carers and a select number of people involved in practice and policy development around personalisation in adult social care.

Health care in care homes: a special review of the provision of health care to those in care homes

Review which aimed to look at how well the health care needs of people living in care homes were met, based on commissioning and provider behaviours. The scope for the review set out to consider practice not just in individual care homes, but to focus attention on the rights of people in care homes to access NHS services that met their needs. This included GP services and pathways for continence care, NHS support for care homes to ensure quality of health care through direct provision of district nursing services, and training for care home staff.

Choice and control for all: the role of individual service funds in delivering fully personalised care and support

The continued drive to transform social care through personalisation and the ongoing focus of Government on personal budgets for everyone who is eligible by 2013 presents a huge challenge to the sector. Making a reality of transformation of this scale in a way that really changes lives at a time of continued pressure on public finances places great demands on councils and providers alike.

Getting it together for mental health care: payment by results, personalisation and whole system working

Paper that considers how the two policy initiatives of Payment by Results (PbR) and personalisation need to be developed in tandem with one another, and in the context of whole system commissioning, if the aims of both are to be achieved.

It raises some questions for discussion about whether personalisation and PbR can meet the challenge of a more radical whole system approach and what impact success or failure will have on mental health services and outcomes for individuals. It concludes with some specific issues that need to be considered nationally and locally.