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The talking cure : why conversation is the future of healthcare

Paper looking at the types of conversations which take place between doctors and patients, particularly concerning diabetes and mental illness. It concludes that doctors are learning to talk and listen to ever more assertive patients and that improving the quality of conversations is vital to empowerment and innovation.

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Published: 
2008
Author: 
Jack Stilgoe
Faizal Farook
Publisher: 
Demos