health care

The Waiting Room: storytelling project

A location-based (US) social media and community engagement initiative that aims to improve the patient experience through the collection and sharing of digital content. This cultural data - video, data visualisations, photographs and text - is collected in the waiting room by creating frameworks for sharing that range from anonymous expressions of feeling to deeper storytelling.

The primary aim of the resource is to uncover the needs of underserved patients at a moment when the role of the 'safety net' is being debated both in America and abroad.

Patient Voices

Patient Voices digital stories use video, audio, still images and music to convey patients', carers', practitioners' and managers' own stories in a unique way. They are intended to touch the hearts of managers, clinicians and others striving to improve the quality of health and social care. Workshops are increasingly being used to engage with, and evidence outputs from, the Patient and Public Involvement (PPI) and patient engagement agendas, together with being used to provide qualitative evidence of the patient experience.

COCOA: Care for Offenders Continuity of Access

Project that describes the current status of continuity of healthcare for offenders and identifies areas of best practice; identifies some clear mechanisms for ensuring initial access and continuity of care throughout the health and criminal justice systems; and produces some conjectured hypotheses of the essential elements of effective models of healthcare service delivery for offenders.

SCIE research briefing 41: factors that promote and hinder joint and integrated working between health and social care services

This briefing updates a previous systematic review by Cameron and Lart that reported on the factors that promote and hinder joint working between health and social care services. Given their prominence in terms of policy debates about joint and integrated working, the briefing focuses on jointly-organised services for older people and people with mental health problems in the UK only. Briefing published by Social Care Institute for Excellence (SCIE) in May 2012. Review date is May 2015.

National evaluation of the Department of Health’s integrated care pilots

Document of the final output of an evaluation of the 16 DH Integrated Care Pilots (ICPs). It provides an account of the evaluation activities conducted, the data collected and the analyses completed.

Based on this it identifies key findings and conclusions about the processes and outcomes seen within the pilots during the evaluation. The evaluation was conducted by a team from RAND Europe and Ernst and Young LLP, with additional statistical analysis provided by the RAND Corporation and The Nuffield Trust.

Health care in care homes: a special review of the provision of health care to those in care homes

Review which aimed to look at how well the health care needs of people living in care homes were met, based on commissioning and provider behaviours. The scope for the review set out to consider practice not just in individual care homes, but to focus attention on the rights of people in care homes to access NHS services that met their needs. This included GP services and pathways for continence care, NHS support for care homes to ensure quality of health care through direct provision of district nursing services, and training for care home staff.