The Social Care Institute for Excellence (SCIE) was commissioned by the Department of Health to consult on the green paper Independence, well-being and choice: Our vision for the future of social care for adults in England with service users (or potential service users) who are seldom heard or often described as being ‘hard to reach.'
During the consultation process service users and groups that agencies find hard to reach were identified. SCIE sought to stimulate discussion among those groups to find out how social care can offer more control, more choice and high-quality support for those who use or need to use social care services.