user participation

Making the most of collaboration : an international survey of public service co-design (Demos report 23)

Discussion paper presenting the results of an international survey of public service co-design, a method whereby service users and providers work together to shape the content, form and delivery of services. It also highlights the advantages offered by co-design and describes its practical and political nature.

How can we make mental health education work?

This report has been written for people interested in breaking down stigma and discrimination attached to mental ill-health. It provides an overview of some of the steps to consider when setting up an anti-discrimination programme and reports on the success of one such project. Section 1 explores "stigma busting" approaches. Section 2 describes Kent Mental Health Awareness in Action project which involved the Institute of Psychiatry, World Psychiatric Association, and two local awareness groups. Section 3 is an evaluation of the Kent Workshop Programme.

Changing professional practice and culture to get it right for every child: an evaluation of the development and early implementation phases of 'Getting it right for every child' in Highland, 2006-2009

Report describing and evaluating the progress of the Highland pathfinder of the 'Getting it right for every child' (GIRFEC) programme which was set up to help shape, develop and test the practice tools and training materials and inform the development of national guidance for the GIRFEC programme.

Seldom heard : developing inclusive participation in social care

A position paper offering a practice framework for social care practitioners to allow the greater participation of 'seldom heard' groups in the social care services available to them. The paper considers four groups in particular, homeless people with addiction problems, black and minority ethnic people, people with communication impairments and people with dementia.

Getting it right for every child: children and young people's experiences of advocacy support and participation in the Children's Hearings System

This research project was commissioned by the Scottish Executive to find out how advocacy for children in the Children’s Hearings System compares with arrangements in other UK systems of child welfare and youth justice and those internationally, and what children and young people and the professionals who work with them think about advocacy arrangements in the Children’s Hearings System and how these can be improved.

The edgeless university : why higher education must embrace technology

Report assessing the threats and opportunities technology holds for universities. It argues that technology is making universities just one source among many of knowledge and ideas but that, through their institutional capital, universities can also harness technology to offer more flexible provision and open up more avenues into higher education.