service users

Research on the overall priorities of homeless service users in Scotland.

This film explains how the Service User and Carer Group at Dundee University was established.

It explains how members help to influence Social Work Education and the impact carer's and service user involvement has on student development.

A selection of summaries on a particular policy question, such as whether service user involvement has made a difference to social care services. The papers identify issues and key messages.

Part of the Iriss What Works: Putting Research Into Practice series, Peter Beresford discusses how user involvement in public service design and management has been widely promoted as a means of improving the quality and responsiveness of services. It focuses particularly on the role of the user in service planning. The event was held on 20th January, 2010.

Manual about service users being involved in the on-going systems and procedures of services.

Report describing the quality of care planning for patients with repeat admissions under the Mental Health Act 1983, assessing the extent to which the Care Programme Approach (CPA) is being operated effectively and making conclusions about factors which contribute to the best quality of care and outcomes for such patients.

Booklet explaining the different ways service users or carers can assist with the work of the Faculty of Health & Social Care at the Open University. Opportunities available include the development of courses and the selection and training of students.

Part of the Supporting Me series, this guide provides information for personal assistants employed by or for someone with autistic spectrum condition.

Report that provides an overview of mental health services across Scotland and is the first in a series of planned reports in this area. Audit Scotland has carried out an overview to highlight areas for improvement and to identify priorities for future audit work. The report looks at mental health services provided by the NHS, councils, prisons, the police and the voluntary sector across Scotland for people of all ages.

This podcast is an interview with Maggie Gee, University of Dundee, on the topic of involving users and carers in social work education.