person-centred support

One person, one team, one system

Policy report that looks at health and care services holistically, with the person, not the institution, at the centre. It proposes a set of recommendations that will focus on helping people stay well, manage their conditions and promote their independence; it suggests how incentives can be aligned across health and care organisations to encourage them to put people's interests first; and it encourages health and social care to work in partnership for their communities, without proposing expensive and distracting structural reorganisations.

Putting people into personalisation: relational approaches to social care and housing

Paper that argues that 'demand-side' reforms such as Direct Payments do not on their own result in a change of provision in the care and support market. It asks what 'supply-side' reforms might be needed in order to bring real choice - the choice about the shape of their lives - to those newly 'empowered' 'consumers'.

Spirituality and ageing: implications for the care and support of older people (IRISS Insights, No19)

It is predicted that by 2033 there will be a 50% increase in the number of people over 60 in Scotland. This is accompanied by increasing longevity.

This evidence review focuses on the spiritual care of older people as one of the ways in which person-centred care can be achieved.

Follow-up evaluation of self-directed support test sites in Scotland

Follow-up evaluation that is built upon the initial evaluation of the self-directed support test sites which reported in September 2011.

This follow-on study sought to assess continued uptake in the test sites; to identify activities to further promote and increase awareness of self-directed support and identify system wide change within the test site local authorities.

Personalisation: lessons from social care

Paper that shows how the personalisation agenda encourages innovation, offering the potential to create new markets around localised and individual needs, to focus fiscal resources directly and discretely, and to enable small groups of individuals to ‘positively disrupt’ a complex and opaque system.

It begins with a potted history of personalisation, and ends with five recommendations for the implementation of personalisation, whatever the sector, in a way that increases the availability and use of new, community­based approaches to support and inclusion.

ISFS in action: personalising block contracts

Report that describes a ground-breaking initiative in the development of personalisation in adult social care. By working in partnership, Southwark Council has:

- Broken down a large block contract for 83 people into individual budgets
- Created Individual Service Funds (ISF) for more flexible services
- Begun creating better and more empowering services for those they serve
- Developed a more dynamic and respectful relationship between a service provider and commissioner