Good and innovative practice in service delivery to vulnerable and disadvantaged families and children


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Paper that is an overview of an analysis of the Vulnerable and Disadvantaged Client Access Strategies (Access Strategies) in Australia, a requirement of service providers funded by the Family Support Program (FSP).

Organisations were asked to document and implement the steps they would take to improve service accessibility and responsiveness for vulnerable and disadvantaged families, including Indigenous families.

Elly Robinson
Debbie Scott
Veronica Meredith et al
Australian Institute of Family Studies (AIFS)