This report draws on the findings of the Joseph Rowntree Foundation's Governance and Public Services research programme and other related JRF work. It also looks at how citizens are involved, how they influence decisions and how diversity and population change affect citizen and community involvement.
The round-up outlines the challenges and dilemmas that local partners, central government, councillors, staff and communities must resolve if citizens are to have more power and influence over local services and their neighbourhoods.