What is it? Tool that manages services in terms of outcomes and effectiveness; resources and productivity; finance and sustainability; and compliance and safety. From the management of staff and volunteer records through to property and equipment, it provides a comprehensive approach to resource management that can be tailored to fit the resource mix in an organisation and the key aspects that need to be monitored and controlled.
Who is if for? Tool that can be used with adults and children.
Format of recording: Interviews with service users and questionnaires. The system can aggregate the results from outcomes reporting. The longer the time the better in terms of being able chart change.