good practice

This report looks at good practice in social care for refugees and asylum seekers. It is primarily aimed at service commissioners and providers working in local authorities in children’s and adults’ services. It will also be of interest to asylum seeker and refugee organisations and voluntary organisations. These pointers for good practice have been developed from a review of the literature and a survey which included the views of refugees and asylum seekers, social care providers and refugee and community organisations.

Report of a study which aimed to describe and critically appraise the procedures followed by the National Probation Service to identify and intervene with offenders who have alcohol problems.

Manual about service users being involved in the on-going systems and procedures of services.

The neglect of adolescents involves many aspects of their lives – for example, what happens within their families, particularly as they become young adults; their health and wellbeing; or their education. This means that working with young people who have been neglected inevitably involves more than one agency and the expertise of their staff. There is a need for both agencies and practitioners to work together.

Report describing the obstacles to court diversion schemes for offenders with mental health problems in England and Wales and arguing that early and more structured interventions by the health care and justice systems would improve care and reduce the cost of crime. It identifies examples of good practice in this area in England and Wales and points to the potential of a new model in mental health courts.

Paper arguing that the management structure and culture of the NHS in England often acts as an impediment to innovation and the introduction of new ideas which may benefit patients and offering suggestions as to how this situation can be improved.

This report draws on the learning from six councils and shows how they have begun to change their approach to contracting, service development and provider relationships to be more compatible with the aims of personalisation and personal budgets. It provides a summary of the main components of the contractual models identified (personal budgets, service personalisation and outcomes focused framework contracts), a framework for understanding the relationship between them and a brief account of the key messages from the case studies.

Code of practice agreed between the UK Government and the community sector in England to promote good relations between the two and a better understanding of the community sector.

Toolkit consisting of evidence, information, advice and guidance intended to help agencies demonstrate to funders how youth counselling services have a positive impact on young people's emotional and mental health.

This publication builds on current guidance, and highlights existing information and good practice for commissioners in primary care trusts and local authorities who have responsibility for commissioning services for adults with autistic spectrum disorders. It aim is to ensure that commissioners enable, empower and promote independence and meaningful choices for adults with autistic spectrum.