organisational development

SCIE report 1: listening exercise: summary of findings

This report summarises the findings of the Social Care Institute for Excellence (SCIE) Listening Exercise, which took place between February and July 2002. SCIE is an independent organisation created in response to the government drive to improve quality in social care services across England and Wales. It was launched in October 2001. As SCIE is a new organisation, it was considered appropriate during its first year to carry out a special Listening Exercise project.

The potential of migrant and refugee community organisations to influence policy

A report on a partnership set up to test how migrant and refugee community organisations could change policies and practices that are crucial to the lives of their communities. 'Change from Experience' addresses the ways in which migrant and community groups can use their own history and experience to develop the skills to bring about change. It challenges ideas about these organisations as ‘comfort zones’ and places them at the centre of debates about identity, gender, migration and cohesion.