information needs

Principles and standards of citizen leadership including, what is citizen leadership?: a report by the user and carer panel of the 21st century social work review

Report explaining and proposing the concept of "citizen leadership" as a means of empowering service users and carers through enabling them to directly influence and shape the development and implementation of the Changing Lives agenda.

'Getting it right for everyone': conference report

Report of the proceedings of the 'Getting it right for everyone' conference held in Perth on 13th November 2007. The conference was concerned with improving the ability of those working in community planning to engage with people with learning disabilities and raising awareness of the issues facing people with learning disabilities in respect of planning the future of local communities.

Measure for measure : using outcome measures to raise standards in the NHS

Paper focusing on information about the quality of health services and looking at ways in which it can lead to better quality healthcare for all. It argues that the information needed to improve services is not always available and that a deeper level of information along with measures such as patient-based outcome measures are required to change health care for the better.