information and communications technology

Simple things, done well: making practical progress on digital engagement and inclusion

There is a growing body of understanding about how technology can be used to support job seekers: providing responsive pathways that help establish (and extend) the job seeker’s connections; supporting the development of new skills; providing access to new markets and new forms of employment, and of course searching for, and applying for jobs more easily.

Open justice: empowering victims through data and technology

Report that shows how the digital environment has the potential to make public services such as the criminal justice agencies more accountable, participatory, collaborative, accessible, responsive and efficient.

It also assesses the degree to which such technologies have so far been utilised within the criminal justice system and explores what victims think about these innovations. In doing so, it looks at surveys of victims’ attitudes towards the criminal justice system and draws on the findings of focus groups undertaken with victims of crime for the purposes of this report.

Qualitative study of children, young people and 'sexting'

Small scale qualitative research to respond to and enhance understandings of the complex nature of sexting and the role of mobile technologies within peer teen networks. It was designed as a pilot study – to investigate a phenomenon whose nature, scale and dimensions were unknown.

Thus the research itself also was small in scale and exploratory in nature and also culturally and geographically specific.

Digital exclusion

Report that summarises the findings of a study by the Low Incomes Tax Reform Group on digital exclusion and the impact of the government’s ‘digital by default’ policies on taxpayers, tax credit claimants and National Insurance contributors who are digitally excluded.