Report that shows how the digital environment has the potential to make public services such as the criminal justice agencies more accountable, participatory, collaborative, accessible, responsive and efficient.
It also assesses the degree to which such technologies have so far been utilised within the criminal justice system and explores what victims think about these innovations. In doing so, it looks at surveys of victims’ attitudes towards the criminal justice system and draws on the findings of focus groups undertaken with victims of crime for the purposes of this report.
Thirdly, it describes the future potential of these technologies and makes a number of recommendations for policymakers, the police and the courts.