Paper focusing on information about the quality of health services and looking at ways in which it can lead to better quality healthcare for all. It argues that the information needed to improve services is not always available and that a deeper level of information along with measures such as patient-based outcome measures are required to change health care for the better.
Report documenting the key public health challenges facing the Greater Glasgow and Clyde area and laying out priority actions to tackle these challenges. Issues discussed include inequalities in health, obesity and alcohol misuse.
Set of guidelines designed to help NHS bodies in England plan and implement ways to prevent and control healthcare associated infections and containing criteria which the Care Quality Commission will use to assess them.
This resource was produced by the Integrated Care Network (ICN) which provides information and support to frontline NHS and Local Government organisations seeking to improve the quality of provision to users, patients and carers by integrating the planning and delivery of services.
Key to the role of the ICN is the facilitation of communication between frontline organisations and central government, so that policy and practice inform each other effectively. The ICN is part of the Care Services Improvement Partnership (CSIP).
This leaflet explains personal budgets - what they are, why the Department of Health and NHS thinks they could make NHS care better, and how to get more information. It has been written with patients and service users in mind.
Guide produced to help health and social care organisations become better at listening, responding and learning from people's experiences of care through improving feedback and complaints procedures.
This guide was developed to bring together relevant research evidence and practical experience of involving people, focusing on community care settings. It also aims to help practitioners to consider the most appropriate ways of involving the people they serve, to provide some practical guidance on getting started and to present examples of effective or innovative ways of involving people that could illustrate how an approach was used.
Guidance from NICE to assist agencies to stem the prevalence of obesity and diseases associated with it through increasing the effectiveness of interventions to prevent obesity and improving the care offered to adults and children with obesity, especially in primary care.
This is the second part of the report of an action team of experts from local government, the NHS and the voluntary sector to look at how better to integrate children’s services.
Their action plan contains a range of ways in which local authorities, the NHS and the voluntary sector can work together to create a single children’s services system, backed up by a number of good practice examples.
This is the first part of the report of an action team of experts from local government, the NHS and the voluntary sector to look at how better to integrate children’s services.
Their action plan contains a range of ways in which local authorities, the NHS and the voluntary sector can work together to create a single children’s services system, backed up by a number of good practice examples.