stories

Personal stories

A series of written stories that illustrate how the divide between health and social care affects people's lives. They have been included in the Commission on the Future of Health and Social Care call for evidence.

The Waiting Room: storytelling project

A location-based (US) social media and community engagement initiative that aims to improve the patient experience through the collection and sharing of digital content. This cultural data - video, data visualisations, photographs and text - is collected in the waiting room by creating frameworks for sharing that range from anonymous expressions of feeling to deeper storytelling.

The primary aim of the resource is to uncover the needs of underserved patients at a moment when the role of the 'safety net' is being debated both in America and abroad.

Patient Voices

Patient Voices digital stories use video, audio, still images and music to convey patients', carers', practitioners' and managers' own stories in a unique way. They are intended to touch the hearts of managers, clinicians and others striving to improve the quality of health and social care. Workshops are increasingly being used to engage with, and evidence outputs from, the Patient and Public Involvement (PPI) and patient engagement agendas, together with being used to provide qualitative evidence of the patient experience.

Listen, learn, act: harnessing the power of personal stories to drive service improvement

Guidance that: outlines the benefits of person-centred story-gathering; explores the skills required to gather personal stories; considers legal and ethical issues associated with NHS story-gathering; highlights the principles of good governance that must underpin such work; shares best practice; supports staff to ensure that the information shared by patients, their carers and colleagues; and produces positive results, both for the service and for the individuals involved.

Story sharing guidance: a guide to inform the process of sharing personal experiences related to mental health and recovery

Guide that aims to support and inform those wishing to assist others to share a personal narrative, as well as providing guidance for those considering sharing their own personal narrative.

It does not attempt to address issues raised by the therapeutic uses of storytelling.