health and social care

The Waiting Room: storytelling project

A location-based (US) social media and community engagement initiative that aims to improve the patient experience through the collection and sharing of digital content. This cultural data - video, data visualisations, photographs and text - is collected in the waiting room by creating frameworks for sharing that range from anonymous expressions of feeling to deeper storytelling.

The primary aim of the resource is to uncover the needs of underserved patients at a moment when the role of the 'safety net' is being debated both in America and abroad.

Patient Voices

Patient Voices digital stories use video, audio, still images and music to convey patients', carers', practitioners' and managers' own stories in a unique way. They are intended to touch the hearts of managers, clinicians and others striving to improve the quality of health and social care. Workshops are increasingly being used to engage with, and evidence outputs from, the Patient and Public Involvement (PPI) and patient engagement agendas, together with being used to provide qualitative evidence of the patient experience.

Impact of 'virtual wards; on hospital use: a research study using propensity matched controls and a cost analysis

Study that assesses the extent to which multidisciplinary case management in the form of virtual wards led to changes in the use of health care and social care by patients at high predicted risk of future unplanned hospital admission.

The primary aim was to determine whether virtual wards have led to changes in rates of unplanned hospital admission compared to matched controls, and if so at what cost. The secondary aims were to assess the impact of the intervention on rates of A&E attendance, social care provision, GP practice visits, and the use of community health services.

Becoming a 'Boundary Spanner' through practitioner-research: PROP contribution story 1

Report that details the impacts of the PROP project on the practitioners and organisations involved. It focuses on the activities undertaken to learn about and 'do' research, as well the challenges and enablers encountered along the way.

It suggests that taking part in PROP allowed practitioners to become 'Boundary Spanners' between research and practice.

Integration of health and social care in Scotland and the implications of the third sector workforce

Paper that is a result of an information-giving and consultation process which took place from mid-April to August 2013 and represents views gathered in individual and group meetings with voluntary sector service providers, large and small.

It was also influenced by discussions with the Scottish Social Services Council (SSSC), commissioners at locality level, Third Sector Interface leads and policy makers and the body of work relating to workforce issues that has been conducted by CCPS.