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Understanding and measuring outcomes: the role of qualitative data

Guide that has been developed to support the collection and use of personal outcomes data. Personal outcomes data refers to information gathered from people supported by health and social services and their unpaid carers about what's important to them in their lives and the ways in which they would like to be supported. The guide is divided into three parts.

Part 1 explores the links between an outcomes approach and qualitative data, why qualitative data is important and what it can achieve.

Part 2 outlines a practical approach exploring collecting, recording, analysing and reporting qualitative data about personal outcomes.

Part 3 highlights different approaches to qualitative analysis through case studies of people using qualitative data about outcomes for the first time.

This report is part of the Leading for outcomes series.

Emma Miller
Ellen Daly
Institute for Research and Innovation in Social Services (IRISS)