This e-learning resource introduces the breadth and complexity of communication skills in social work. This resource will allow the understanding of the principles of effective communication as a two or more way process and at the same time how context shapes communication and can facilitate or impede effective communication.
This resource will further your understanding of: • the principles of effective communication as a two or more way process (underpinned by values such as participation and inclusion) • how context shapes communication and can facilitate or impede effective communication • communication within the social work role and task This resource contains audio. Estimated timing: 30-40 min.