This learning object is one of a set of exercises and activities taken from the book 'Modern Social Work Practice' written by Mark Doel and Steven Shardlow. 'Playing field' focuses on the student's understanding of what is 'in touch' and what is 'out of touch', in terms of the initial contacts with a potential client of the agency. It helps the student consider the areas of uncertainty (the 'grey' areas), and also how the person's concerns, problems and requests must be set in a broader framework.