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Good conversations: assessment and planning as the building blocks of an outcomes approach

Taking an outcomes approach means engaging with the person and significant others to find out what matters to them, what they hope for and what they want to be different in their lives. An outcomes approach involves thinking about what role the person themselves might play in achieving their outcomes, which can be a significant shift from more traditional services where the solutions are viewed as located on the service side.

This guide looks at what is required to ensure quality assessment and planning in developing an outcomes-focused approach.

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Published: 
2013
Author: 
Emma Miller
Publisher: 
Joint Improvement Team
Contributor: 
Julie Miller
Jane Johnstone
Ross Grieve et al