This resource explores: how staff, residents and relatives view of risk and risk-taking will influence decisions about restraint; how making good decisions about restraint is more likely if care staff are positive, show teamwork, keep good records, are aware of the alternatives to restraint and have some basic knowledge of the law on restraint; and how a careful five-step process can help when making difficult decisions about restraint: observe, do some detective work, come to a collective decision, implement and review the plan.