Carr Gomm video case study

We hear from Carr Gomm's Business Development Manager, Andrew Thomson, about the organisations approach to recording and measuring personal outcomes, the development of their conversation-based outcomes tool and how reporting works in practice for a number of audiences.

Two versions of the video are available: one short introductory summary of the interview, and another, longer and more in-depth version with details of the outcomes tool.

There is also a podcast available through which contains elements of our interview with Andrew, as well as a discussion between Jill, who accesses support, and Louise, a Carr Gomm support worker.

Carr Gomm – short version

Carr Gomm – Recording and measuring outcomes (full length)

Institute for Research and Innovation in Social Services
Carr Gomm