BT as a learning organisation

In this podcast Alex Wilson covers how BT puts learning at the heart of its business and uses this to develop its talent and leadership capability. He explains the philosophy of learning in BT, how it is systematically integrated to the business objectives and tracked and measured against business drivers. Wilson also speaks about BT using technology to accelerate learning and as an enabler for business transformation. The podcast also covers how talent is identified and developed and learning is applied to grow leadership capability, from first-line managers to executives, through a segmented and structured 'leadership pathway' approach.

Alex Wilson
Institute for Research and Innovation in Social Services