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Barriers to communication

Through a scenario this resource enables the user to explore the potential barriers to communication that can exist in their everyday work. This resource will allow the understanding of how the following factors that can inhibit, interrupt or confuse the communication between social workers and service users, carers and others: time available; territory (environment and context); role and task; professional identity and use of self.

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Publisher: 
Social Care Institute for Excellence (SCIE)