personal story

Patient Voices

Patient Voices digital stories use video, audio, still images and music to convey patients', carers', practitioners' and managers' own stories in a unique way. They are intended to touch the hearts of managers, clinicians and others striving to improve the quality of health and social care. Workshops are increasingly being used to engage with, and evidence outputs from, the Patient and Public Involvement (PPI) and patient engagement agendas, together with being used to provide qualitative evidence of the patient experience.

Listen, learn, act: harnessing the power of personal stories to drive service improvement

Guidance that: outlines the benefits of person-centred story-gathering; explores the skills required to gather personal stories; considers legal and ethical issues associated with NHS story-gathering; highlights the principles of good governance that must underpin such work; shares best practice; supports staff to ensure that the information shared by patients, their carers and colleagues; and produces positive results, both for the service and for the individuals involved.

Story sharing guidance: a guide to inform the process of sharing personal experiences related to mental health and recovery

Guide that aims to support and inform those wishing to assist others to share a personal narrative, as well as providing guidance for those considering sharing their own personal narrative.

It does not attempt to address issues raised by the therapeutic uses of storytelling.

Journeys back into work: A series of case studies on the subject of supported employment

The inequality between disabled people’s employment rates and those of the general population is stark. Despite improved legislation and various employability initiatives to tackle the disparity, little progress has been made in increasing the level and quality of disabled people’s labour market participation.

The stories provide a picture of the outcomes that supported employment can achieve, both for the clients of supported employment services, and for employers.

Where from? Where now?

Project which aims to create a textured picture of the day-to-day reality of homelessness as experienced by the women who are living through it and the insights from the people who support them.

The website is an online platform that brings together the work created over the 18-month project, which culminated in an exhibition at gallery@oxo from 14th - 18th November on London's South Bank in November 2012.