Communication training for care home workers: outcomes for older people, staff, families and friends

This briefing draws on a range of UK and internationally published research to look at training to improve nursing and residential care workers' communication skills.

File: 
Author: 
Jo Moriarty
Author: 
Meiling Kam
Author: 
Caroline Coomber
Author: 
Deborah Rutter
Author: 
Michael Turner
Published: 
2010
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