Communication. Key concepts in verbal, non-verbal and written communication for the Practice Learning Qualification.

This learning object is to introduces Practice Learning Qualification (PLQ) candidates to key concepts and theories relating to communication within the contexts of education, health and social services. It uses the specific context of practice learning within social work education to introduce and explore the themes of verbal, non-verbal and written communication, and communication across diverse situations. In particular it highlights the values and techniques involved in giving and receiving feedback during professional practice learning.

File: 
Author: 
Viviene Cree
Author: 
Marianne Hughes
Publisher: 
Institute for Research and Innovation in Social Services
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