SCIE report 1: listening exercise: summary of findings
This report summarises the findings of the Social Care Institute for Excellence (SCIE) Listening Exercise, which took place between February and July 2002. SCIE is an independent organisation created in response to the government drive to improve quality in social care services across England and Wales. It was launched in October 2001. As SCIE is a new organisation, it was considered appropriate during its first year to carry out a special Listening Exercise project.