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Going to market: the role of outsourcing and shared services in housing associations

Research that explores the continued evolution of the housing association sector and the challenges of delivering front-line and back-office services cost effectively.

It is designed to help to inform and develop a conversation within the industry, and to draw attention to the factors relevant to organisations considering outsourcing or shared services. It focuses primarily on housing associations.

Details
Published: 
2013
Author: 
Mark Lupton
Joanne Kent-Smith
Publisher: 
HouseMark