Good practice guide on supporting choice and decision making intended for all those involved in supporting adults using social care services in any setting in the public, independent or voluntary sectors.
Document providing guidance to agencies engaged in children's services on the planning and delivery of short breaks, including breaks from caring and emergency crisis support.
This resource was produced by the Integrated Care Network (ICN) which provides information and support to frontline NHS and Local Government organisations seeking to improve the quality of provision to users, patients and carers by integrating the planning and delivery of services.
Key to the role of the ICN is the facilitation of communication between frontline organisations and central government, so that policy and practice inform each other effectively. The ICN is part of the Care Services Improvement Partnership (CSIP).
Booklet summarising the UK Government's plans to improve health and social care services in England for dementia sufferers and their carers.
Report of a study which looked into the experiences, views and attitudes of older family carers who are living with and caring for adult relatives with learning disabilities with a view to finding out how local services can be more responsive to this group.
Briefing paper discussing the implications of the personalisation agenda for carers, for example its impact on support provided to both the looked after person and the carer.
Document setting out UK Government standards for all child care services. There are 14 national standards, each representing a particular quality outcome such as child protection and environment and a minimum standard of quality below which no provider may fall.
Factsheet giving a concise introduction to the Adults with Incapacity (Scotland) Act 2000 and a step-by-step flowchart to help people follow the five basic principles of the Act when deciding whether or not to use the legislation.
Report of a study which sought people's views of existing health and social care services in Moray with a view to establishing a baseline of service user satisfaction levels against which future changes to services can be measured.
Booklet offering information and advice on what action to take or how to complain in the event of poor or unsatisfactory service from an agency or organisation.