Introduction and welcome from Alison Petch, Director of IRISS, followed by keynote speech by Adam Ingram MSP.
Andy Gibson speaks about digital disruption - whether the era of mass-produced services is over.
Janice Galloway reading, and in conversation with Professor Sandy Cameron, Chair of IRISS Strategic Board and of the Parole Board.
A trio of short presentations highlighting IRISS's current work.
Caroline Tomlinson tells the story of her son Joe, the first person in the UK to receive an individual budget which fundamentally improved the quality of his life.