social media

Using social media to inform, engage and consult people in developing health and community care services

Briefing that suggests ways in which social media and online technologies may complement traditional methods ofinforming, engaging and consulting people when planning and carrying out NHS service changes.

Young Digital

Web resource for anyone with an interest in using digital media for research, consultation or participation activities with children and young people.

It contains information and advice about:

  • the technical aspects of using digital media in research with children
  • some of the methods that are available
  • ethical issues and how to deal with them
  • analysis and dissemination with digital media
  • involving young people as co-producers.

Impact 2.0: new mechanisms for linking research and policy

Report that examines strategies to influence use of social media and social networking in the ICT sector in Peru, online public policy consultations, as well as exploring the use of social networking services in public administration.

Open justice: empowering victims through data and technology

Report that shows how the digital environment has the potential to make public services such as the criminal justice agencies more accountable, participatory, collaborative, accessible, responsive and efficient.

It also assesses the degree to which such technologies have so far been utilised within the criminal justice system and explores what victims think about these innovations. In doing so, it looks at surveys of victims’ attitudes towards the criminal justice system and draws on the findings of focus groups undertaken with victims of crime for the purposes of this report.

Public sector digital communications and social media survey: report

Findings of a survey based on a sample of 115 people from public sector organisations. 57% were from local government, 13% from civil service organisations, 11% from other publicly funded bodies. Respondents were mostly middle management (42%) and elected representatives (25%).

Children and parents: media use and attitudes report

Report designed to give an accessible overview of media use, attitudes and understanding among children and young people aged 5-15. It also documents the views of parents/carers about their child’s media use, and the rules, tools and other ways that parents manage such use.

The document is based principally on findings from Ofcom’s media literacy tracker conducted in spring 2011. Where possible, within the sample of children aged 5-15 and their parents, demographic analysis is conducted by age of the child interviewed, by gender and by household socio-economic group.

Next generation users: the internet in Britain

Report that opens by describing the emergence of “next generation users” who are developing a new pattern of Internet use. It follows the emerging next generation users throughout the next eight sections that summarise the details and highlights of the 2011 survey. The report closes with a methodological appendix. The first detailed section of the report focuses on describing the diffusion of the Internet as an innovation in information and communication technology (ICT). The second section focuses on the characteristics and attitudes of Internet users.