outcomes

Understanding and measuring outcomes: the role of qualitative data

Guide that has been developed to support the collection and use of personal outcomes data. Personal outcomes data refers to information gathered from people supported by health and social services and their unpaid carers about what's important to them in their lives and the ways in which they would like to be supported. The guide is divided into three parts.

Part 1 explores the links between an outcomes approach and qualitative data, why qualitative data is important and what it can achieve.

Leading change in supervison: messages from practice

This report describes the rationale, process and learning from a project led by IRISS which explored the topic of supervision with a group of six partners from across the social services sector. The purpose of this report is to share the learning gathered through the project to provide some evidence, inspiration, and pointers for those interested in improving supervision. Key points from the report can be used to prompt reflection and discussion with teams, to review current supervision practice and to help plan improvements.

Meaningful and measurable

Meaningful and Measurable was a Collaborative Action Research project funded by the Economic and Social Research Council (ESRC). The project brought together three academic organisations, eight practice partners and four national stakeholder organisations with a shared interest: adopting a focus on personal outcomes in health, social care and other human services.

The project aims included:

Personal Outcomes Collaboration

The Personal Outcomes Collaboration is made up of several organisations working towards the development and implementation of a personal outcomes approach. This site has been developed to bring together a range of resources to support the development and implementation of a personal outcomes approach in health and social care, as well as other human services.

Delivering integrated care and support (IRISS Insights, No 24)

Document that is based on a report prepared for ADSW at the time of the Public Bodies (Joint Working) (Scotland) Bill (Petch, 2013) and seeks to distill key evidence to assist health and social care partnerships in Scotland in their delivery of integrated care and support. It works from the premise that structural change by itself does not deliver the improved outcomes sought for service users and communities, unless equal or greater attention is paid to a range of other key factors.

Key points are as follows:

Personal Outcomes Planning and Review - North Lanarkshire Council

This outcomes plan is North Lanarkshire Council's key working document in the social work assessment and planning process for ongoing involvement with or support to individuals. The document contains guidelines for outcomes planning, monitoring and review, as well as details of effective contingency planning and disagreement resolution. Additionally the document contains templates and forms used for outcomes planning and review.