planning

Effective User Involvement

Part of the IRISS What Works: Putting Research Into Practice series, Peter Beresford discusses how user involvement in public service design and management has been widely promoted as a means of improving the quality and responsiveness of services. It focuses particularly on the role of the user in service planning. The event was held on 20th January, 2010.

LEAP framework

Learning object which introduces the LEAP (Learning, Evaluation and Planning) planning and evaluation framework, facilitates understanding of the principles which underpin the framework and demonstrates its application in practice.

Towards a strategy to support volunteering in health and social care: consultation: response to the consultation

This document is in response to the 'Towards a strategy to support volunteering in health and social care' consultation. It sets out messages heard during the consultation process through nine regional workshops held around England, an on-line questionnaire; and detailed written responses received by the Department of Health.

Supporting older families : making a real difference

This resource is a practical tool for learning disability partnership boards and others working to support older family carers and their relative with a learning disability – referred to here as older families – to bring about positive changes in their lives. It should enable boards to measure what they are doing, how well they are doing it and to decide what they need to do next.

Urban extensions, planning and participation: Lessons from Derwenthorpe and other new communities

This report identifies key issues and lessons for current planning policy and practice concerning the development of new urban extensions. It combines the first-hand learning of practitioners – including the Joseph Rowntree Housing Trust at Derwenthorpe in York – with an analysis of the strengths and weaknesses of the current policy framework, and draws conclusions that are relevant not just to high-profile “eco-towns” but to all new communities in Britain.