To fulfil their professional accountability when intervening in people’s lives, social workers will need to:
- Understand the legal frameworks that guide not just the content but also the processes of intervention:
- Information seeking and information giving
- Partnership
- Assessment
- Deciding and giving reasons
- Recording and reviewing
- Complaints and representation
- Take a critical perspective on agency policy and procedure
- Adhere to their professional code of practice
- Scrutinise proposed action from both a legal and an ethical perspective
- Negotiate the practice dilemmas and tricky issues that arise:
- Tensions in accountability
- Adhering to practice standards
- Confidentiality and data protection
- Interagency working
- Have the confidence to challenge people, policies and decisions
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