This workbook is based on practice in Somerset and Bath. Twelve multi-disciplinary teams across Somerset, Bath and North East Somerset completed a series of workshops examining the core elements of practice. The teams spent one hour on each core element to look at identifying good practice, improving practice and feeding back areas for development at an organisational level. Action plans at team and organisational level were developed to implement changes to practice. The workbook will be of interest to other authorities as a systematic way of checking and improving practice in social care. This guide is one of a series published by the Social Care Institute for Excellence (SCIE). SCIE guides are one-stop shops for social care practitioners, presenting key findings, current legislation and examples of what is working well to guide and inform practice. Guide published in January 2011.