'We've got to talk about outcomes...': a review of the Talking Points personal outcomes approach

Review which establishes the nature of activity in respect of the approach across partnerships and providers across Scotland, in particular since an earlier review in 2008. It is based primarily on interviews with forty key informants (from partnerships, providers and national organisations) and responses from a sample of those already using Talking Points to a web-based survey. Talking Points is an approach which focuses on assessing the outcomes important to the individual, planning how they will be achieved and reviewing the extent to which they have been attained.

Published: 
2012
Author: 
Alison Petch
Publisher: 
Joint Improvement Team