Transforming adult social care: access to information, advice and advocacy

Reports on current activity and research in relation to information, advice and advocacy and the delivery of 'Putting People First'. The research included: a literature review; a survey of directors of adults social services; a review of a sample of local authority and national websites; and in-depth work with selected local authorities and national organisations. Examples of good practice and recommendations for the development of services are included.

Publisher: 
Improvement and Development Agency
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