TNS-BMRB was commissioned by the Child Maintenance and Enforcement Commission to undertake a survey of clients who had used the CM Options service since its inception in July 2008.
The primary objective of the survey was to measure the following Commission target for 2010: “The number of children, by March 31st 2010, who are benefiting from a private arrangement which has been put in place following contact with the Child Maintenance Options service.”
The research focused primarily on private arrangements because CSA arrangements are examined using existing customer management information.