State of trust : how to build better relationships between councils and the public

Report presenting the findings from the first phase of a research project set up to investigate how local government can build up more trusting relationships with its citizens. Based on the findings, it identifies a new typology of the trust relationships which the public wants to cultivate with government.

Author: 
Simon Parker
Phil Spires
Faizal Farook
Melissa Mean
Publisher: 
Demos