This guidance has been produced by the Scottish Housing Regulator in partnership with Stonewall Scotland and the LGBT Centre for Health and Wellbeing. This guidance is designed to assist social landlords concerned with addressing homophobic and transphobic harassment. It provides an overview of the relevant legislation, describes homophobia and transphobia, identifies the behaviour involved in harassment, highlights certain aspects of service delivery, and offers practical guidance to assist in reviewing harassment policy and procedures.
The companion publication to this guidance, Understanding the Housing Needs and Homeless Experiences of Lesbian, Gay, Bisexual and Transgender (LGBT) People in Scotland, provides an accessible summary of available evidence drawn from existing surveys and research of lesbian, gay, bisexual and transgender (LGBT) housing issues, needs and concerns. These documents are designed to complement each other. They will be of most benefit to social landlords if they are used together.