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Personalisation briefing for home care providers

This briefing provides guidance for home care providers on how to meet the challenges posed by the personalisation agenda. It provides details of both opportunities and risks, and also highlights how personalisation will impact on organisations very differently, depending on their size, and whether they have relied on large-scale council contracts or on more self-funded customers. Short examples from practice are also included.

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Details
Publisher: 
Social Care Institute for Excellence