Patients first: improving access to GP practices

Report to expand on the report 'Patient power (2009)', using research from GP practices in urban and rural settings in Scotland to illustrate that the way GP practices operate can vary considerably from whether they operate open surgeries to extended hours, have the ability to process repeat prescriptions online to whether they even have a website.

Author: 
Ben Thomson
Author: 
Geoff Mawdsley
Author: 
Alison Payne
Publisher: 
Reform Scotland
Published: 
2012
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