Leading culture change: employee engagement and public service transformation

Report that explores the views of chief executives and HR directors in a range of local service organisations to gauge how public service leaders are striving to re-engineer the way public services are delivered.

What is clear is that this cannot be achieved without significant behaviour change on the part of managers at all levels and employees on the front line.

Publisher: 
Chartered Institute of Personnel and Development
Published: 
2012
No votes yet