ISFS in action: personalising block contracts

Report that describes a ground-breaking initiative in the development of personalisation in adult social care. By working in partnership, Southwark Council has:

- Broken down a large block contract for 83 people into individual budgets
- Created Individual Service Funds (ISF) for more flexible services
- Begun creating better and more empowering services for those they serve
- Developed a more dynamic and respectful relationship between a service provider and commissioner

First of three short research reports outlining progress and describing the steps necessary to make the changes.

Author: 
Sian Hoolahan
Publisher: 
The Centre for Welfare Reform
Published: 
2012
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