The future for personalisation? Service users, carers and digital engagement

Study that examines the relevance of social media to the development of personalised social care in general, and to self-directed support in particular.

The focus of the report is the UK but, given the global nature of web-based communication, it does include some international initiatives.

Author: 
Shirley Ayers
Publisher: 
Institute for Research and Innovation in Social Services (IRISS)
Published: 
2011
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