Clarity, communication and reciprocity: key ingredients for productive relationships with voluntary and community sector organisations in the new health and social care commissioning environment

Paper that draws on the findings of an evaluation of a pilot project commissioned by Sandwell and West Birmingham CCG to support the development of productive relationships between the voluntary sector, the CCG and General Practitioners (GPs).

The project was initiated at an early stage in the development of the CCG, four months prior to the new arrangements 'going live' in April 2013.