The well-known phrase ‘actions speak louder than words’ reminds us of the importance of practical forms of help. However, for this help to be effective, it has to be informed by a sound knowledge and skills base and the ability to articulate why practical forms of support are essential in order to move events forward.
Report intended for policy makers interested in prison and sentencing reform. It presents evidence about the situation in Scotland and ideas for future policy development in Scotland. These ideas are based on research presented by academics at a seminar on sentencing reform held 12 December 2008.
This resource uses a case study to help you explore the challenges that social workers experience during interviews and what decisions can be made to overcome some of these. It highlights that discovering the other person’s perspective and establishing a shared agenda for the interview are priority tasks, as well as the need to explain bureaucratic procedures and to provide as well as gather information.
Document reporting the principal findings of the programme of inspections of criminal justice social work services which took place between September 2003 and April 2007 and making recommendations for improvements.
Factsheet providing information and advice on sources of help available to all those caring for family members or friends in Scotland. Topics covered include carers' assessments, emotional support, financial matters and making a complaint.
This resource has been prepared to provide support and guidance for personal study and to help you through the dissertation process. It deals with some of the common questions, concerns and practical issues that undergraduate students come across when completing their social science-based dissertation or final year project. The resource also provides some useful information for academic staff who are supervising undergraduate dissertations.
This resource looks at what we mean by the term ‘challenging situations’ and explores in particular the communication difficulties that can be encountered when people feel guarded and defensive, perhaps because they feel threatened in some way. Using a case study you will work through some of the more advanced communication skills needed in these situations.
This leaflet set out the National Care Standards and the role of the Care Commission.
Scottish Government statistical bulletin providing information on activity relating to community penalties in Scotland garnered from local authority social work management information systems.
Report of the recommendations made by the 21st Century Social Work Review Group for the future of social services in Scotland. Published by the Scottish Government in February 2006, it set out a new direction for social work services in Scotland based on the strong core values of inclusiveness and meeting the whole needs of individuals and families. It seeks to equip social work services to rise to the challenge of supporting and protecting our most vulnerable people and communities in the early part of the 21st century.